Client Support and Outreach Assistant/Coordinator (For Active Pooling)
Remote
Full Time
Experienced
Key Responsibilities
Outreach & Communication
Qualifications
Outreach & Communication
- Conduct outbound outreach via email, LinkedIn, and other platforms to engage prospects, clients, and partners
- Support follow-ups, scheduling, and ongoing communication with stakeholders
- Maintain professional and clear written communication aligned with client expectations
- Identify and research companies, executives, and market opportunities
- Build and manage prospect lists for campaigns and business initiatives
- Gather insights on industries, competitors, and target markets
- Assist in executing outreach and marketing campaigns
- Track and update activity in CRM tools (e.g., Salesforce, HubSpot, Google Sheets)
- Support reporting, data management, and pipeline tracking
- Schedule meetings, manage calendars, and coordinate across teams
- Assist with documentation, reporting, and internal organization
- Support ad hoc projects across business, events, or client initiatives
Qualifications
- 1–4 years of experience in virtual assistance, sales support, customer support, business development, or similar roles
- Strong written and verbal English communication skills
- Experience with outreach tools (LinkedIn, email platforms) and CRM systems is a plus
- Proficient in Microsoft Office (Excel, Outlook, PowerPoint) and Google Workspace
- Highly organized with strong attention to detail and ability to manage multiple priorities
- Comfortable working remotely in a fast-paced, deadline-driven environment
- Self-starter with strong initiative, accountability, and problem-solving skills
- Strong communication and professionalism in client interactions
- Resourcefulness and ability to “figure things out” independently
- Adaptability across different types of work (outreach, research, admin, etc.)
- High level of ownership and reliability
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